A new math book written by a former Bronx schoolteacher exemplifies what is possible when actual teachers are the ones creating and publishing lesson plans. (PRWeb Mar 10, 2010)

Read the full story at http://www.prweb.com/releases/mathlessons/mathactivities/prweb3703224.htm

PRWeb Presents a Live, In-person Seminar in New York, NY Featuring Speakers Randy Aimone and Harry Brooks (PRWeb Mar 10, 2010)

Read the full story at http://www.prweb.com/releases/PRWeb-Seminar-NYC/small-business-marketing/prweb3699524.htm

The Internet's leading video marketing experts are teaming up to offer full scale online video marketing services for brands large and small. (PRWeb Mar 10, 2010)

Read the full story at http://www.prweb.com/releases/video/marketing-services/prweb3603934.htm

DeCOMPRESS™ is an all natural effective herbal/botanical de-stress beverage that promotes a sense of calm without feeling drowsy or lethargic. DeCOMPRESS™ is designed to help soothe the mind and body with no Melatonin. Debug™ is an all natural daily defense booster beverage containing a pioneering herbal ingredient for beverages called Stabilized Rice Bran with 110 known anti-oxidants. Both beverages are made from the most trusted ancient Indian and Chinese herbal remedies, all natural, zero calories and doctor endorsed. Both DeCOMPRESS™ and debug™ will be officially launched at retail in June of 2010 but available now by ecommerce. (PRWeb Mar 10, 2010)

Read the full story at http://www.prweb.com/releases/2010/03/prweb3701864.htm

Local Market Monitor's home price data indicates many previously poor-performing markets, including several in California, are well past the worst (PRWeb Mar 10, 2010)

Read the full story at http://www.prweb.com/releases/2010/03/prweb3703134.htm

The American Pharmacists Association (APhA) announced today that it hasachieved the U.S. Green Building Council’s LEED® Gold certification for the core and shell of its new headquarters building on the National Mall. (PRWeb Mar 10, 2010)

Read the full story at http://www.prweb.com/releases/apha_headquarters/leed-gold-certification/prweb3704254.htm

The Federation of American Consumers and Travelers (FACT) has reported to its members that a service called “Free File” is now available from the Internal Revenue Service and its private-sector partners. (PRWeb Mar 10, 2010)

Read the full story at http://www.prweb.com/releases/IRSFreeeFile/FreeIRSeFiling2009/prweb3704314.htm

Allied Pediatrics of New York, PLLC (APNY), a group of 18 established and highly regarded pediatrics practices in Queens, Nassau and Suffolk counties in New York, announced today exciting policy changes that will allow the reach of their care to extend to thousands more New York children than in the past. (PRWeb Mar 10, 2010)

Read the full story at http://www.prweb.com/releases/2010/03/prweb3704324.htm

Homeowner preferences lean to energy efficiency and simplicity in design (PRWeb Mar 10, 2010)

Read the full story at http://www.prweb.com/releases/aia-survey/home-trends/prweb3704354.htm

End-to-end platform offers members advanced digital capabilities. (PRWeb Mar 10, 2010)

Read the full story at http://www.prweb.com/releases/2010/03/prweb3704404.htm

"It's important that insurers understand one thing: ECM isn't just a piece of software that gets plugged into a single department – it's an organizational strategy," said Eric Willis, insurance marketing manager for Hyland Software. "Kansas City Life gets this. They see opportunities to save time and money with ECM everywhere there are business processes and content. So naturally, all of their business plans include ECM. It's this approach that has helped them to maintain their noted level of customer service, and, of course, receive this prestigious recognition."

Needing to improve efficiency to keep meeting service requirements, Kansas City Life formed its ECM strategy. The plan involved several components, including OnBase, and benefitted several departments including customer service, IT and claims. Here are a few notable results:

• Ten percent of claims are automatically processed electronically from start-to-finish

• Sixty percent of claims are now paid within four days

• Customer service representatives now have instant access to all documents for a given policy holder

• Agency licensing department processes are 80 to 90 percent paperless

Starting Wednesday, the giant retailer will allow customers to take advantage of special mobile-coupon offers on their handsets.

The coupon is redeemed when the bar code on the phone is scanned at checkout. Offers are good only once and expire on the dates listed. "We believe it's a competitive advantage for us," says Target.com President Steve Eastman.

Target says it will be the first major nationwide retailer to exploit the bar-code technology in all its stores. It almost certainly won't be the last.

For example, J.C. Penney is testing similar scanner-based technology at 16 point-of-sale registers in Houston. But at the rest of its stores, checkout clerks still must manually enter alphanumeric codes tied to discount coupons, rather than using scanners.

Scanning bar codes makes the process faster and easier, says Dan Kihanya, vice president of consumer marketing at Cellfire, the mobile-coupon company working with J.C. Penney on its Houston tests. "Any time you have data entry, you have to worry about errors."

Mobile coupons, while not new, are still in their relative infancy. "It's an area ripe for growth," says ABI Research analyst Neil Strother. Not everyone clips coupons, virtually or otherwise. But most people crave a bargain when the economy is tough. And coupon technology works with more and more cell phones.

U.K.-based Juniper Research recently forecast that more than 1-in-10 mobile subscribers in developed regions around the world will use mobile coupons by 2014, generating nearly $6 billion in redemption value.

Kihanya of Cellfire says mobile coupons are redeemed at a 5% to 20% rate, compared with about 1% for print coupons. Cellfire does much of its business with grocery chains, such as Kroger and Safeway.

"Companies lose money every time there is a failure in communication. Yet analysts continue to cite that as many as 60 percent of CRM implementations fail to meet client expectations. We created Idea2 to be more than just another CRM package," said Grace Schroeder, CEO of Idea2. "We align our solution with our customers' business processes rather than asking them to adjust their processes to work within the constraints of a traditional CRM. Then, because our tool is intuitive and easy to use, accelerated adoption supports a rapid ROI and ties Idea2 directly to the company's operation and success."

Idea2 CRM solves traditional implementation challenges such as technology isolation, lack of executive visibility and poor user adoption. The solution organizes and synchronizes CRM with additional data assets such as Enterprise Resource Planning (ERP) and Finance to create a unified customer view. By offering this integrated cloud-based workspace with a customized data structure, Idea2 CRM helps companies accelerate the process of customer acquisition and improve customer care to reinforce retention. This is accomplished by:

• Providing a unified view of all information and interactions related to a customer in a familiar 'social CRM' format.

• Delivering an intuitive, role-specific interface that improves user adoption across the organization -- not just within sales teams.

• Providing insight into the drivers behind sales performance and customer care metrics through an information dashboard with data export features.

• Integrating customer support that extends online.

Clearica3's utilization software automatically collects and integrates real-time disparate data from various hospital systems to create a unified monitoring system, providing valuable up-to-the-minute insight into diagnostic imaging (DI) operations. With the availability of real-time key performance indicators for each DI modality device accompanied by a suite of institution-specific reports, Clearica3 users are better able to identify and address operational performance issues. In addition, consolidation of accurate information permits well informed, evidence-based decisions about workflow and process changes that can increase department productivity. An added benefit is that senior hospital administrators are able to compare their own DI operational benchmarks with other hospitals through the inter-hospital benchmarking function.

"There were a host of reasons for selecting InetSoft's reporting functionality," commented Thomas Hough, President of TNC. "From a functionally standpoint powerful data mashup capabilities were a pre-requisite given the unification of disparate data sources that our application performs. Beyond other technical reasons including the platform being Java-based and permitting rapid integration, InetSoft's reporting solution stood out from others we evaluated in the area of ease-of-use. For end-users of our application, such as clinicians and hospital administrators, who are not business intelligence experts, interacting with, and even designing new report templates had to be intuitive and user-friendly, and InetSoft has accomplished that hands down."

Aia Software CEO Paul Dirven joins a compliance discussion in a Vendor Solution Panel on Thursday, March 18 from 1:30-2:20 pm in the Glades room. In the document space, compliance issues regulate both content and the look and feel of print and electronic output. Failure to meet compliance mandates could lead to fines, missed postal discounts and loss of revenue. Dirven and other panelists offer insight into the different types of compliance and how they can negatively impact a business.

Dirven graduated from the Radboud University in Nijmegen, The Netherlands, with a master's degree in computing, and soon after founded Aia Software with four partners in 1988. Aia Software developed the ITP Document Platform for creating, modeling and distributing customer correspondence, and it has become the basis of "business owned, business managed, IT controlled" document management.

From Output Management to Customer Communication Management